STILL LOCALLY OWNED
Unlike others who may prioritize profits over people, our focus is on serving the community that has supported us and helped us grow.
KNOW YOUR OPTIONS
We will answer any questions you may have and provide you with complete information so you can make the best decision for you and your home.
COMPETITIVE PRICING
Don’t break the bank after an emergency. Our competitive pricing system gives you the peace of mind knowing we have the best rates in town.
24/7 Emergency Services in Owasso and the Surrounding Area
When your AC quits on the hottest day of the year or a pipe gives out at midnight, you don’t need a voicemail. You need someone to pick up. Torch Plumbing, Heating, & Cooling offers true 24/7 emergency services in Owasso and the surrounding area, covering air conditioning, heating, and plumbing so you’re not stuck hunting for different companies during one crisis.
Our on-call team responds quickly, arrives prepared, and gets to work without a lot of unnecessary back-and-forth. We’ll tell you what’s wrong, what it’ll take to fix it, and get your home back to normal as fast as possible.
Call today to reach Torch’s 24/7 emergency team in Owasso.
When to Call for Emergency Service in Owasso
Some situations can wait for a regular appointment. These can’t:
- Your AC has stopped working and indoor temperatures are climbing to unsafe levels, especially with children, elderly family members, or pets in the home
- Your furnace has failed during a cold snap and you have no other heat source
- You’re seeing ice buildup on your AC unit or refrigerant lines and your system won’t cool
- A plumbing issue is actively causing water damage and you can’t get it under control
- You smell gas near your furnace, water heater, or any gas-connected appliance
- Your water heater has failed and is leaking, or you’ve completely lost hot water
If you’re not sure whether your situation qualifies as an emergency, call us anyway. We’d rather help you make that call than have you wait out something that’s getting worse by the hour
What to Do While You Wait for Help
Taking a few quick steps before we arrive can limit damage and keep your household safer.
- Shut Off the Affected System: For HVAC issues, turn the system off at the thermostat to prevent further strain on a failing component. For plumbing emergencies involving water, locate your main shutoff valve and close it to stop water flow. It’s usually near your water meter, in the garage, or in the basement.
- Get People and Pets Away From the Problem Area: If you’re dealing with a gas smell, get everyone out of the house and call us from outside. For flooding or active leaks, move people away from the water and disconnect any electrical devices in the affected space.
- Don’t Try to Force the System: A furnace that won’t ignite, an AC unit making grinding noises, or a pipe that’s already failing can sustain more damage if you keep running it. Turn it off and leave it for our technician.
- Call Torch and Stay on the Line: Our on-call team will talk you through any immediate steps specific to your situation, give you an estimated arrival time, and stay in communication until we’re on our way.
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Our AC Services
What Happens When You Call Torch After Hours
When you call Torch outside of normal business hours, you’re connected directly to our on-call technician, not an answering service. From there, here’s what to expect:
You’ll describe what’s happening and our technician will ask the right questions to understand the scope of the problem. If there’s anything you should do right now to reduce damage or danger, they’ll walk you through it on the phone. You’ll get a clear arrival window before they hang up.
When the technician arrives, they’ll assess the situation fully before touching anything. You’ll hear a clear explanation of what went wrong and what the fix involves before any work begins. From there, the goal is to get the problem resolved in a single visit whenever possible.
We keep our trucks stocked for the calls we see most often: failed capacitors and refrigerant issues in summer, cracked heat exchangers and ignitor failures in winter, burst pipes and water heater failures year-round. Most common emergencies don’t require a return trip.
Call (918) 376-6664Common HVAC and Plumbing Emergencies We Handle
- AC Failure in Hot Weather: When Oklahoma summer temperatures push into the upper 90s and your air conditioner stops cooling, it becomes a health risk fast. Our emergency AC repair team responds to compressor failures, refrigerant leaks, frozen coils, and total system shutdowns.
- Furnace Failure in Cold Weather: A furnace that won’t run leaves your home vulnerable quickly once temperatures drop. Our technicians handle emergency furnace repair across most makes and models, from failed igniters and faulty limit switches to heat exchanger issues that require immediate attention.
- Gas Leaks: If you smell sulfur or rotten eggs near your furnace, water heater, or any gas line, treat it as an emergency. Get out and call us. This isn’t a wait-and-see situation.
- Frozen or Burst Pipes: A frozen pipe that hasn’t burst yet needs professional attention before it does. One that’s already ruptured needs immediate help. Either way, shutting off your main water supply is the first step while you get us on the phone.
- Sewage and Drain Backups: Raw sewage backing up into your home is a health hazard, not just a plumbing inconvenience. Our team responds quickly to restore drainage and address the underlying cause before more of your home is affected.
- Water Heater Failures: A water heater that’s leaking from the tank or from connected lines can cause significant water damage in a short amount of time. We handle both the immediate threat and the underlying repair or replacement.
- Loss of Heat or Cooling With No Obvious Cause: Sometimes systems just stop, and it’s not obvious why. Our technicians are equipped to diagnose and repair a wide range of failures on the spot.
How to Reduce Your Risk of After-Hours Emergencies
You can’t prevent every breakdown, but a few habits go a long way toward keeping your systems from failing at the worst possible time.
- Schedule Annual Maintenance: Most HVAC failures don’t come out of nowhere. A system that hasn’t been serviced in a few years is far more likely to fail under heavy load. Torch’s Tough Membership includes seasonal inspections of your heating, cooling, and plumbing systems, and it’s the single most effective thing you can do to catch small problems before they become 2 a.m. phone calls.
- Replace Air Filters Regularly: A clogged filter restricts airflow and forces your system to work harder, which accelerates wear on the components most likely to fail. Check your filter every month during heavy-use seasons.
- Know Where Your Shutoffs Are: Your main water shutoff, your furnace shutoff switch, and your circuit breaker are all things you should be able to locate quickly in the dark. A few minutes of familiarity now can save thousands in damage later.
- Pay Attention to Warning Signs: Strange noises, inconsistent temperatures, unusually high utility bills, or slow drains are often early indicators of a system that’s heading toward failure. Catching them early means a scheduled repair appointment instead of an emergency call.
Owasso Emergency Service FAQ
What to Do While You Wait for Help
Taking a few quick steps before we arrive can limit damage and keep your household safer.
- Shut Off the Affected System: For HVAC issues, turn the system off at the thermostat to prevent further strain on a failing component. For plumbing emergencies involving water, locate your main shutoff valve and close it to stop water flow. It’s usually near your water meter, in the garage, or in the basement.
- Get People and Pets Away From the Problem Area: If you’re dealing with a gas smell, get everyone out of the house and call us from outside. For flooding or active leaks, move people away from the water and disconnect any electrical devices in the affected space.
- Don’t Try to Force the System: A furnace that won’t ignite, an AC unit making grinding noises, or a pipe that’s already failing can sustain more damage if you keep running it. Turn it off and leave it for our technician.
- Call Torch and Stay on the Line: Our on-call team will talk you through any immediate steps specific to your situation, give you an estimated arrival time, and stay in communication until we’re on our way.
Don’t Wait It Out. Call Torch.
Whether it’s a furnace that won’t fire, an AC that’s gone down in a heat wave, or a plumbing situation that can’t wait until morning, Torch is available around the clock. Call us now and we’ll have someone on the way.
