David was on time and very courteous. I was getting a second opinion from this company on a couple thing... read moreDavid was on time and very courteous. I was getting a second opinion from this company on a couple thing a different company told me was mandatory to do asap. Tech came back and told me there was nothing that was an immediate fix me or else nature. But rather let me know that a couple things could use replacing but it was up to me. Said I have an older system that I need to consider replacing before to long but I have time.
I love the fact that he didnt try to take advantage of a woman ! Just told me straight out . I will reward the honesty of the company with loyalty! This is what companies should strive for not trying to squeeze every cent they can out of a person! read less

Great overall experience with this entire company. In July we had our HVAC system completely go out and while on... read moreGreat overall experience with this entire company. In July we had our HVAC system completely go out and while on site, they showed us that our water heater was over 20 years old and not functioning properly either. They gave us recommendations based on our wants/needs/budget and exceeded our expectations in all those areas! Not 2 weeks after the HVAC/Water Heater install, we had a shower valve go bad on a Saturday afternoon and they were there to fix it within an hour. Awesome company from the techs to the owner, we've dealt with them all. Highly recommend Torch Services! read less

The gentleman was polite, courteous and professional. He also was able to answer all my questions. I was... read moreThe gentleman was polite, courteous and professional. He also was able to answer all my questions. I was able to get an appointment within 2 days. read less

Will found my issue and resolution very quickly. Even though my issue is rare and a bit complex and will... read moreWill found my issue and resolution very quickly. Even though my issue is rare and a bit complex and will require other contractor trades to resolve it, Will was able to connect with others to collaborate with to resolve my issue. He was very knowledgeable, straightforward, and polite. I am so glad my neighbor referred me to torch. read less

I had JD from Torch out to fix some leaking valves in my basement. He also recently helped me with... read moreI had JD from Torch out to fix some leaking valves in my basement. He also recently helped me with a sewer and drain line that was blocked. JD was on time, professional, and courteous. What I appreciated most was he clearly explained the issues and how he would attack the problems. He took the time to understand the root causes of my issues and only fixed what was needed. Transparency is very important to me when hiring contractors, and I appreciate JD's approach in this regard. 5/5 would use again. Highly recommend! read less

I called Torch company because my A/c was not working, David Yeager came out and was the most professional technician... read moreI called Torch company because my A/c was not working, David Yeager came out and was the most professional technician I’ve came across. David knew his trade like the back of his hand, came with high tech tools and apps that let me see what exactly the issue. I believe that he is a trustworthy man and that he will walk anyone thru and explain the right steps to take. I will recommend and happy issue was resolved for now. read less